Learn More : FAQ

Once you have placed your order (through the shopping cart), you will receive an order confirmation email. The email confirms that your order has been received and is being processed. Once your order is processed, you will receive a second email, confirming the shipping of your order. The shipping confirmation email contains FedEx tracking information that you can insert at FedEx.com to track your order.

Visit the Store Locator to find a retailer in your area. You can also purchase Bona products through this website.

Yes, the cartridge easily unscrews for refills with economy size Bona cleaners. This mop-cartridge combination provides you with beautiful, clean, healthy hardwood floors while keeping excess waste out of landfills.

Bona Hardwood Floor Cleaner is specifically designed for unwaxed polyurethane finished floors. Bona Stone, Tile & Laminate Cleaner is a slightly different formula. It designed for most other hard, sealed surfaces.

Bona Hardwood Floor Cleaner can be used on laminate flooring. However, we always recommend using a cleaner specifically designed for the surface that needs to be cleaned. Bona Stone, Tile & Laminate Floor Cleaner is specifically designed for those very surfaces.

Absolutely. The GREENGUARD Environmental Institute (GEI) established standards for testing children's educational and play environments. Bona products and systems passed with flying colors. Bona products also meet the most stringent chemical emissions criteria defined by the State of California's Department of Health Services Standard Practice (CA Section 01350). Additionally, we also test our products for chemicals suspected of causing health issues in children.

Bona's Hardwood Floor Cleaner, and Stone, Tile & Laminate Cleaner are ready-to-use.

Yes, the Bona Microfiber Cleaning Pad is machine washable -- up to 300 times! However, we recommend avoiding the use of bleach, fabric softener, and dryer sheets when washing it.

Bona Hardwood Floor Polish is designed for any floor, old or new. It can be applied over any sealed or polyurethane finished floor, and its urethane-acrylic blend evens out any floor's appearance, while providing a durable wear layer. Polish is available in two sheen levels: High Gloss and Low Gloss. High Gloss gives the floor a shiny appearance, while Low Gloss provides a satin or matte appearance. Polish is not re-coatable with polyurethane finishes. Use every 1-2 months to keep floors looking their best. Always refer to the polish's back label instructions before application.

Absolutely! Bona is the worldwide leader in hardwood flooring products for consumers and professionals. We innovated waterborne finishes more than 30 years ago. Today, Bona's complete system of products includes: abrasives, adhesives, finishes, machines, sealers, stains, and floor care.